1. Introduction
Welcome to Tom Wave LLC. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our virtual assistant services.
2. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, contact details (such as email address and phone number), and any other information you provide when you contact us or use our services.
Business Information: Information related to your business, including details about your needs, preferences, and service requests.
Usage Data: Information about how you interact with our website and services, such as IP addresses, browser types, and pages visited.
3. How We Use Your Information
We use the information we collect to:
Provide and improve our services.
Communicate with you about your service requests and updates.
Process payments and manage billing.
Personalize your experience and respond to your inquiries.
Comply with legal obligations and protect our legal rights.
4. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party service providers who assist us in operating our business and providing our services, such as payment processors.
Legal Requirements: When required by law or in response to legal processes, we may disclose your information to comply with legal obligations or to protect our rights.
6. Your Choices
You have the right to:
Access and update your personal information.
Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device to help us understand how you use our site and to improve our services. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
9. We respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information, including through SMS communications.
Data Collection and Usage
- We collect personal information such as your name, email address, phone number, and any other information you provide when interacting with our website or services.
- We use your phone number to send SMS messages, including but not limited to appointment reminders, order updates, marketing communications, and customer support responses.
Third-Party Sharing
We may share your data with third-party service providers (e.g., SMS platforms) solely to deliver our services. These providers are contractually obligated to protect your information and comply with all applicable regulations.
Opt-Out Process
You may opt-out of receiving SMS communications at any time by replying STOP to any message or contacting us directly at [Your Contact Email].
Data Protection
Your data is stored securely, and we take all reasonable precautions to protect it from unauthorized access or disclosure.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Tom Wave LLC
8 The Grn Ste A
Dover, DE, US 19901-3618
Email: kazi@tomwave.com